Cookie Policy

Guangzhou Vetmaster Veterinary Technology Services Co., Ltd. (“Vetmaster”, “we”, “our”, or “us”) uses cookies and similar tracking technologies on our digital platform (“Platform”)—including our websites, the Vetmaster Academy, and our online services—to optimize performance, enhance user experience, and ensure secure clinical transaction environments.

This Cookie Policy explains what cookies are, how we use them, the specific categories of cookies active on our Platform, and how you can manage or disable them in compliance with global privacy regulations, including the General Data Protection Regulation (GDPR) and the ePrivacy Directive.

1. What Are Cookies?

Cookies are small text files containing pieces of data that are downloaded and stored on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites work more efficiently, recognize your device on subsequent visits, and provide crucial operational data to website administrators.

2. How We Use Cookies

We use cookies to streamline your clinical and educational experience on our Platform. Specifically, cookies enable us to:

• Keep you securely logged in as a certified veterinary orthopedic surgeon during your session.
• Remember your language and regional preferences (e.g., automatically routing you to our English `/en/` or Chinese locales).
• Track your course and video progression, quiz history, and certification progress inside the Vetmaster Academy.

3. Categories of Cookies Active on Our Platform

The cookies processed on our Platform are categorized into distinct types:

A. Strictly Necessary Cookies (Essential)

These cookies are indispensable for the Platform to function securely. They enable core services such as user login authentication, and security gating. Without these cookies, our Platform’s professional-only gating and account security cannot be guaranteed. They do not collect any personal data for marketing purposes. This essential category on our Platform strictly consists of WordPress Core session and authentication cookies, specifically: wordpress_logged_in_[hash], wordpress_sec_[hash] and wordpress_test_cookie.

B. Functional Cookies (Localization & Learning Preferences)

These cookies allow our Platform to remember choices you make and provide enhanced, highly personalized features. The functional cookies active on our Platform include:

• WPML Language Cookies (`wp-wpml_*`): Active to detect and persist your selected language context. This ensures that when an orthopedic professional navigates from a product page to an Academy lesson, the website maintains the identical language smoothly without forcing manual re-selection.
• LearnDash LMS Cookies (`learndash_*`): Active for Vetmaster Academy to detect, record, and persist your educational progression. They dynamically track your lesson completion status, quiz attempts, video playback stop-points, and administrative security parameters to smoothly restore your identical learning state upon your return.

4. Managing and Disabling Cookies

Most modern web browsers allow you to control and manage cookies through their settings. You can configure your browser to block all cookies, accept only certain cookies, or delete existing cookies from your device’s hard drive.

Please note that if you choose to block or delete all cookies (including our Strictly Necessary and Functional cookies), you may experience significant degradation of our Platform services, such as:

• • Being unable to maintain your secure login session.
  • Having to manually re-select your preferred language on every page visit.
  • Being unable to access the Academy courses, as learning progress cannot be mapped without an active login session.

5. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our operational technologies or international privacy legislation. We encourage you to periodically review this page to stay informed about how we use cookies to protect and empower your clinical journey.